Metcalfe Hotel Ottawa by Gray Collection | Hotel in Ottawa

| 9.4 (1514 Reviews) |   Pet Friendly  1 Bathroom
Byward Market - Parliament Hill Hotel | Metcalfe Hotel Ottawa by Gray Collection

Hotel in Byward Market - Parliament Hill, Ottawa

This smoke-free hotel features a restaurant, a fitness center, and valet parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Metcalfe Hotel Ottawa by Gray Collection offers 108 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.


Recreational amenities at the hotel include a fitness center.

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123 Metcalfe Street, Ottawa, K1P 5L9, Canada

Amenities

Air ConditionerAir Conditioner
ParkingParking
Pet FriendlyPet Friendly
TVTV
Wheelchair AccessibleWheelchair Accessible
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
Fireplace/HeatingFireplace/Heating
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • Hair dryerHair dryer
  • TowelsTowels
  • ShowerShower
  • Free toiletriesFree toiletries
  • BathrobesBathrobes
  • Toothbrush and toothpaste (on request)Toothbrush and toothpaste (on request)
BedroomBedroom
  • Portable fanPortable fan
  • Free cribs/infant bedsFree cribs/infant beds
  • Air conditioningAir conditioning
  • Hypo-allergenic beddingHypo-allergenic bedding
  • Premium beddingPremium bedding
  • Blackout drapes/curtainsBlackout drapes/curtains
  • HeatingHeating
  • Pillow-top mattressPillow-top mattress
  • Down comforterDown comforter
  • Bed sheetsBed sheets
  • Iron/ironing boardIron/ironing board
  • RecyclingRecycling
  • Laptop-friendly workspaceLaptop-friendly workspace
  • SafeSafe
  • DeskDesk
  • SlippersSlippers
BreakfastBreakfast
  • Full breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 7:30 AM–1:00 PM on weekends: CAD 15-25.00 for adults and CAD 10.00-20.00 for childrenFull breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 7:30 AM–1:00 PM on weekends: CAD 15-25.00 for adults and CAD 10.00-20.00 for children
  • Room service availableRoom service available
  • 1 restaurant1 restaurant
  • Coffee/tea makerCoffee/tea maker
  • Champagne serviceChampagne service
  • MinibarMinibar
ParkingParking
  • Valet parking on site (CAD 47 per night)Valet parking on site (CAD 47 per night)
  • Wheelchair-accessible parking availableWheelchair-accessible parking available
AccessibilityAccessibility
  • Wheelchair accessible (may have limitations)Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevatorWheelchair-accessible path to elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • ElevatorElevator
  • Wheelchair-accessible registration deskWheelchair-accessible registration desk
  • Wheelchair-accessible restaurantWheelchair-accessible restaurant
  • Handrails in stairwaysHandrails in stairways
  • Wheelchair-accessible parkingWheelchair-accessible parking
  • Braille signageBraille signage
  • Wheelchair-accessible concierge deskWheelchair-accessible concierge desk
ActivitiesActivities
  • Fitness centerFitness center
EntertainmentEntertainment
  • 42-inch flat-screen TV42-inch flat-screen TV
  • Cable channelsCable channels
GeneralGeneral
  • Meeting rooms -  6Meeting rooms - 6
  • LibraryLibrary
  • Front-desk safeFront-desk safe
  • Banquet hallBanquet hall
  • ElevatorElevator
  • FrenchFrench
  • EnglishEnglish
  • SpanishSpanish
  • GermanGerman
  • PortuguesePortuguese
  • Communal living roomCommunal living room
  • Renovated entire property - July 2022Renovated entire property - July 2022
  • Smoke-free propertySmoke-free property
Guest ServicesGuest Services
  • Children's gamesChildren's games
  • Free cribs/infant bedsFree cribs/infant beds
  • Daily housekeepingDaily housekeeping
  • Concierge servicesConcierge services
  • Multilingual staffMultilingual staff
  • Dry cleaning serviceDry cleaning service
  • Tour/ticket assistanceTour/ticket assistance
  • 24-hour front desk24-hour front desk
  • Porter/bellhopPorter/bellhop
  • Luggage storageLuggage storage
  • Hair salonHair salon
InternetInternet
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi

Policies

Check-in
Check-in
Check-in start time: 4:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability
Child Policy
Child Policy
Children are welcome. kids stay free! up to 3 children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Payment Policy
Fee for full breakfast: approximately cad 15 to 25.00 for adults, and cad 10.00 to 20.00 for children valet parking fee: cad 47 per night pet fee: cad 75 per accommodation, per stay service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Food and water bowls are available pets allowed for an extra charge of cad 75 per accommodation, per stay service animals are welcome, and are exempt from fees
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Adam Lee
Mar 12, 2026 03:05:39 AM
Review Score:   10
Summary: Wonderful hotel. Exactly as advertised. I would easily choose this above any hotel in downtown Ottawa.
See All Reviews

Room Arrangement

Room InfoFacilities
Room, 1 King Bed (Atrium)
Room Size: 265 square feet m2
1 King Bed
Room, 1 King Bed (Atrium)

General

Private bathroom, Ping - 7, Square meters - 25, Bed count minimum 1, Square feet - 265, Bed count maximum 1
Junior Suite
Room Size: 485 square feet m2
1 King Bed
Junior Suite

General

Private bathroom, Sofa bed, Ping - 14, Bed count minimum 1, Extra bed count 1, Square meters - 45, Square feet - 485, Bed count maximum 1
Executive Room, 1 King Bed
Room Size: 405 square feet m2
1 King Bed
Executive Room, 1 King Bed

General

Private bathroom, Square feet - 405, Ping - 11, Square meters - 38, Extra bed count 0, Bed count minimum 1, Bed count maximum 1
Deluxe Room (Queen)
Room Size: 555 square feet m2
1 Twin Murphy Bed
Deluxe Room (Queen)

General

Square meters - 52, Square feet - 555, Private bathroom, Ping - 16, Bed count minimum 1, Bed count maximum 1
Superior Room, 2 Queen Beds
Room Size: 310 square feet m2
2 Queen Beds
Superior Room, 2 Queen Beds

General

Ping - 9, Private bathroom, Square meters - 29, Bed count minimum 2, Square feet - 310, Bed count maximum 2
Suite, Corner
Room Size: 540 square feet m2
2 King Bed and Double Sofa Bed
Suite, Corner

General

Private bathroom, Square meters - 50, Ping - 15, Sofa bed, Extra bed count 1, Square feet - 540, Bed count minimum 2, Bed count maximum 2
Superior Room, 2 Bedrooms
Room Size: 605 square feet m2
3 Queen Beds and King Bed
Superior Room, 2 Bedrooms

General

Private bathroom, Square feet - 605, Ping - 17, Bed count maximum 3, Square meters - 56, Bed count minimum 3
Executive Room, 2 Bedrooms
Room Size: 700 square feet m2
2 King Beds
Executive Room, 2 Bedrooms

General

Square meters - 65, Square feet - 700, Number of living rooms 0, Private bathroom, Number of bedrooms - 2, Number of bathrooms - 2, Ping - 20, Bed count minimum 2, Bed count maximum 2
Classic Room, 1 King Bed
Room Size: 245 square feet m2
1 King Bed
Classic Room, 1 King Bed

General

Private bathroom, Ping - 7, Square feet - 245, Bed count minimum 1, Square meters - 23, Bed count maximum 1, City view
Suite, 2 Bedrooms
Room Size: 850 square feet m2
3 Queen Beds and King Bed
Suite, 2 Bedrooms

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 2, Ping - 24, Square feet - 850, Bed count maximum 3, Square meters - 79, Number of bathrooms - 1, Bed count minimum 3
Classic Room, 1 Queen Bed
Room Size: 205 square feet m2
1 Queen Bed
Classic Room, 1 Queen Bed

General

Square feet - 205, Private bathroom, Ping - 6, Square meters - 19, Bed count minimum 1, Bed count maximum 1
Superior Room, 1 King Bed
Room Size: 295 square feet m2
1 King Bed
Superior Room, 1 King Bed

General

Ping - 8, Private bathroom, Square meters - 27, Square feet - 295, Extra bed count 0, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Byward Market - Parliament Hill hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Byward Market - Parliament Hill hotel have a swimming pool?

No, this Byward Market - Parliament Hill hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Byward Market - Parliament Hill hotel?

Best-rates for the Byward Market - Parliament Hill hotel starts from $178 per night with includes Restaurant, Parking, Pet Friendly, TV, Wheelchair Accessible, Bedding/Linens, Business Services, Sports/Activities, Toiletries, Guest Services, Entertainment, Wellness Facilities, Fireplace/Heating, Bar, Air Conditioner, Accessibility, Security/Safety, Breakfast, Child Friendly, Internet, Kitchen, Laundry with all other facilities. RBO matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Byward Market - Parliament Hill hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Byward Market - Parliament Hill hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Byward Market - Parliament Hill hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Byward Market - Parliament Hill hotel?

Based on the information reported by the owner or manager, the Byward Market - Parliament Hill hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Byward Market - Parliament Hill hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Byward Market - Parliament Hill hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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